Shipping and Delivery Information:
We can ship to virtually any address in the
USA. Shipping and Handling will be charged based on the service
selected. Tax will be included for
all Arizona, Michigan, Mississippi, Pennsylvania, and Wisconsin mailing
addresses.
Delivery Time
We strive to ship all orders within two days of receipt of payment, based on
the availability of the items you choose.
Return Policy
You may return your items for a full refund within 30 days of receipt of your
shipment. (Shipping and Handling will
not be refunded.) We cannot accept
items returned after 60 days. Call
toll free (800) 321-5375 if you have any questions or concerns regarding a
return.
Exchanges
of Damaged or Defective Items
We can exchange items only if they are defective or damaged.
Refunds
You can expect a refund in the same form of payment originally used for
purchase, within 7 to 14 business days of our receiving your return.
Packing and
Sending Your Return
Just a few simple steps:
1.
Pack the items along with a packing slip (receipt)
securely in a box. You can use the box the items arrived in or another box,
if you prefer.
2.
Contact us at 1-800-321-5375 to receive your Return
Authorization Number.
3.
Affix a shipping label to the outside of the box.
4.
Ship to the address below
Lost Your
Packing Slip?
Enclose a separate sheet of paper noting the name and e-mail address of the
person who purchased the item, along with the reason for your return, and
send the package to the address below:
For all
products:
NTM - Store Returns
3600 Commerce Blvd.
Kissimmee, FL 34741
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